Privacy Policy

The data controller responsible for your personal data is Keep on Flooring, based in Lisboa, Portugal.

For data protection enquiries, you can contact us at:

We only collect data strictly necessary to respond to your requests:

Data you provide

• Contact form: name, email, phone (optional), service of interest and message
• Catalogue request: name and email
• WhatsApp: phone number (when you contact us directly)

Automatically collected data

Only if you accept analytics cookies, we use Google Analytics 4 to collect anonymous browsing data, including:

• Pages visited and time spent
• Device type and browser
• Country/region of origin (no precise geolocation)
• Traffic source (how you reached our website)

This data is aggregated and does not personally identify you. If you decline analytics cookies, none of this data is collected.

Your personal data is processed for the following purposes:

• Responding to contact and quote requests
• Sending requested catalogues
• Improving our website and services (only with analytics cookies accepted)
• Measuring advertising campaign effectiveness (Google Ads, only with cookies accepted)

The processing of your data is based on:

• Consent. for analytics and marketing cookies (which you can withdraw at any time)
• Legitimate interest. for responding to contact requests you initiate

Our website uses the following types of cookies:

Strictly necessary cookies

Local storage (localStorage) for site functionality. language preference, form submission rate limiting and your cookie choice. These do not require consent.

Analytics and marketing cookies

Activated only with your explicit consent:

• Google Analytics 4. traffic analysis and browsing behaviour
• Google Ads. advertising conversion measurement

We use Google Consent Mode v2, which means that without your consent, Google does not set cookies or collect personal data.

You can change your cookie preferences at any time via the "Manage Cookies" button in the site footer.

We do not sell, rent or share your personal data with third parties for commercial purposes. Your data may be processed by:

• Google LLC. only if you accept analytics/marketing cookies (EU servers when available)

• Contact data: retained for the period necessary to respond to your request, up to a maximum of 12 months
• Cookie data: your consent preference automatically expires after 12 months, at which point you will be asked again
• Analytics data: retained by Google Analytics for 14 months (default setting)

Under the GDPR, you have the following rights over your personal data:

To exercise any of these rights, contact us at info@keeponflooring.pt.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction, including HTTPS encryption across the entire site.

We may update this policy periodically. The date of the last update can be found at the top of this page. We recommend checking this page regularly.